Smile Brands

VP of Operations

Job Post Information* : Posted Date 3 days ago(6/19/2024 5:48 PM)
Job Locations
US-MN-West St. Paul
Field Leadership


Smile Brands, is one of the largest Dental Service Organization (DSO) in the United States. We specialize in general dentistry and a variety of dental specialties, dedicated to delivering outstanding patient care and operational excellence. All dedicated team members are focused on our mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone.

We are seeking a dynamic and experienced Vice President of Operations to lead and manage the operations of about 80 dental practices across Minnesota and Wisconsin. You will report to and work closely with our President of Clinical Operations to meet the operation needs of these markets. The ideal candidate will possess extensive experience in both general dentistry and specialty practices within a DSO environment. If you enjoy maximizing market growth, finding unique ways to achieve goals and objectives, and helping practices that give patients an exceptional dental care experience, then please read on!

Schedule (days/hours)

Monday - Friday


  • Proactively engages with providers to build strong relationships while supporting them and ensuring their success.
  • Personally maintains highly productive relationships with the offices.
  • Leverages market advertising, marketing and sales to best advantage within district.
  • Shares best practices with offices in his/her area and with peers and supervisor.
  • Ensures office compliance with established company policies, procedures, and standards and government regulations.
  • Communicates with Office and Dental leadership on a regular basis to ensure they have the information and support they need to do their jobs.
  • Proactively manages performance including but not limited to coaching, performance appraisal, corrective action when appropriate, and rewards. Ensures a succession plan exists for their area.
  • Directly supervises DMOs within the area with the ability to directly manage office managers if needed at times.
  • Develops Director of Market Operations capable of building teams that provide best in class patient care.
  • Analyzes financial trend data and takes action on areas of opportunity. Balances operations costs accordingly.
  • Ensures flawless execution of operational standards and ensures services are in compliance with professional standards, state and federal regulatory requirements.
  • Develops and implements plans to ensure revenue and budget objectives are met, expanded on, and actively follows through on them.
  • Achieves revenue targets, annual budgets and strategic business goals for multiple locations across a broad geographical area.


  • 7+ years’ experience in dental management in an executive operations role managing a budget and P&L
  • 5+ years’ experience successfully managing multiple locations/large markets
  • Proven ability to get results; a self-starter that sets aggressive goals and meets them
  • Successful track record of identifying, selecting, developing and retaining talent
  • Proven ability to diagnose, analyze, and solve business problems
  • Demonstrated ability to manage change
  • Proven financial acumen
  • Demonstrated commitment to providing superior customer service
  • Available to commute and travel regularly within your assigned markets
  • Must reside in Minnesota or Wisconsin


$175,000 plus depending on experience


Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 


Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.


Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at


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