Smile Brands

Patient Care Coordinator

Job Post Information* : Posted Date 2 weeks ago(5/9/2024 7:20 PM)
Job Locations
US-AR-Fort Smith
Patient Care Coordinator


As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

M-TH 7:30-5:00 F 8-2


  • Greet patients warmly as they arrive and check them in for their appointments
  • Schedule appointments for new and existing patients, ensuring efficient use of time and resources
  • Answer phone calls and emails, addressing patient inquiries and scheduling requests
  • Verify patient insurance coverage and communicate benefits and payment options
  • Collect patient information and update records accurately in our database
  • Assist with billing and insurance claims as needed
  • Educate patients on proper dental hygiene and care instructions
  • Follow up with patients after appointments to ensure satisfaction and address any concerns
  • Collaborate with the dental team to coordinate patient care and treatment plans


  • At least one year related experience
  • Knowledge of dental terminology
  •  Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications

  •  Previous experience in a dental or medical office setting


Compensation Range: $16 - $18/HR


  • Competitive salary
  • Health insurance
  • Dental benefits
  • Paid time off
  • Opportunities for professional development and advancement

Smile Brands supports nearly 700 affiliated dental offices across 30 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our entire culture is designed to promote WIN-WIN relationships by treating people with respect and pursuing business process excellence that makes it easier to provide great patient care. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.



Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at


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